Policies & Practices
Payment Frequency
Students may pay across two frequencies.
Pay-as-you-go:
Students pay per session or service.Monthly
Students pay once a month.
There are three monthly payments available:$128
Covers 4 individual sessions or 8 mini-sessions.
$256
Covers 8 individual sessions.
$320
Covers 8 individual sessions and 4 mini-sessions.
Payment Policy
All sessions and services must be paid in full before execution.
Students paying per session or service must:
Pay in full upon booking.
Students paying once a month must:
Pay for the month in full on the Monday before their first session.
Note: The payment policy applies to all students, regardless of payment frequency.
Payment Methods
At this time, payment is only accepted through cash or Zelle.
Note: This applies to all sessions and services.
Cancellations
Students will be charged for short-notice cancellations.
Within 48 hours of a session or essay pick-up:
Students will be charged 50% of the session or service price.Within 24 hours of a session or essay pick-up:
Students will be charged 100% of the session or service price.
Note: The cancellation policies apply to all students, regardless of payment frequency.
Rescheduling
Students will be charged a minor fee for rescheduling on short notice.
Within 24 hours of a session or essay pick-up:
Students will be charged $3.20, due at the rescheduled session or service.
Note: Rescheduling fees apply to all students, regardless of payment frequency.
No-Shows
No-shows will be charged for the full price of the session or service booked.
Note: The no-show policy applies to all students, regardless of payment frequency.
(Example: Suppose a student pays monthly but does not make use of all covered sessions within 31 days of payment. In that case, unused sessions, ‘no-shows,’ will not be refunded.)
Refunds
Samantha will refund students if she is late or cancels on short notice.
If Samantha is more than 10 minutes late to a session:
She will refund 50% of the session or service price.If Samantha must cancel a session or service within 48 hours of its execution:
She will refund 100% of the session or service price.
Note: The refund policy applies to all students, regardless of payment frequency.